Customer reviews of Auto Options Direct Ltd
At Auto Options Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Auto Options Direct Ltd
Based on 40 customer reviews
Friendly Professional Car Dealer A*
By Ian R on 18 January 2019 | Purchase not verified
A great attitude towards their customers and no pressure sales drive made buying our BMW X3 3.0d, a very pleasurable experience. A test drive was arranged as we had to travel from the midlands and we collected the car a week later. No hidden faults and the small scuff in the rear bumper was expertly repaired, you would never know!! If you want a vehicle you can trust buy from these guys!! Thanks to the 2 brothers, the X3 is stormin!!
BMW E93 Purchase
By Chris H on 24 November 2018 | Purchase not verified
Not wishing to sound like everyone else but I bought a BMW M3 from Gary and Rob a week ago and the car is fantastic. Gary was very relaxed and helpful, no pressure whatsoever and very knowledgeable. Very good experience and highly recommended.
By George M on 13 September 2018 | Purchase not verified
Called to request a test drive & was told car was at the back of the showroom & he would need proof of finance before I could drive it and that driving it was what you did after you decided to buy it as a final check, absolutely extraordinary attitude! I shall look elsewhere...
Great friendly service
By Ashley H on 08 July 2017 | Purchase not verified
I found Gary and Rob to be incredibly knowledgeable friendly and professional. They had a great selection of premium cars in their relaxed and friendly showroom. Having agreed to buy a car their after service was first class with them arranging a service, valet and all the paperwork quickly and professionally. It was a pleasure to do business with them. Highly recommended.
Highly Recommended - Hassle free, quality cars
By Sam G on 23 May 2017 | Purchase not verified
This dealership provided me with hands down, the best customer service I have ever recieved from a car sales garage. The staff were really polite, friendly and helpful. I drove two hours up the M4 motorway to be extremely let down by a different car garage, but after a qiuick search on the auto trader app, I noticed Auto Options Direct within a 15 mile radius selling the same model vehicle. I turned up unannounced and Within 2 hours I was driving away in what's honestly my dream car, the garage had the best price on auto trader for my criteria, and it was better than described! I can't thank the guys at Auto Options enough for allowing me such a friendly service in buying the car that I have worked so hard for. I would honestly recommend this garage to everybody, there was no pressure and for the first time ever I had a pleasant stress free experience buying a vehicle, and felt like I left the garage getting my moneys worth. I'll definitely use them again. Thanks guys - Sam
Friendly, no pressure sales.
By Gordon B on 27 April 2017 | Purchase not verified
I'd called up to see a Peugeot RCZ. Gary talked through with me the service history over the phone and we arranged a time for the viewing. It was all ready to go when i got there, and i was given time to look over the car. We went through the paperwork which was all comprehensive. So far so good, not a spot on the car and it looked like new o. The jbside.. Took the car for a test drive and it was genuinely faultless, but I'd underestimated how sporty it would be - so felt genuinely¿ sad not to be enthusiastic to buy it. Gary understood and made a couple of good recommendations. Highly recommend this garage!
Buying made easy
By Ana S on 24 January 2017 | Purchase not verified
Very happy with how easy it was to buy a car from Auto Options. No pressure and was honestly left alone to view and inspect the car i was interested in. Very happy with the whole process.
Fantastic experience purchasing a Porsche Boxster
By Maria G on 21 January 2017 | Purchase not verified
I contacted Auto Options on a Saturday morning to enquire about a Porsche Boxster I wanted to view the same day. They were extremely helpful and pleasant, offering to pick me up from the local train station. Once there, they gave us time to inspect the car and answer all of the (many) questions we had. Once agreed, they were able to arrange for an MOT to allow us to take the car there and then. They have a number of great cars, I highly recommend them.
By David G on 21 January 2017 | Purchase not verified
Hi, I picked up my Audi A4 from Auto Options at the weekend and would like to say the service i received and the car was second to none. From our first visit we was welcomed by Gary who was very polite and spent a long time explaining the car and how the buying process works with them. When we collected our car the following week, before just giving us the keys Gary again spent the time with us explaining all the feature etc with our new car. I would recommend this company as they really did make the experience a joy. Many thanks David
C-3PO to the rescue!
By Frank R on 28 December 2016 | Purchase not verified
Emails not answered. Phone not answered. Deal didn't happen. Maybe hiring C-3PO to theri team could improve the customer experience.
Auto Options Direct Ltd
- 07701 012290 01252 878331
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|Monday||09:00 - 18:00|
|Tuesday||09:30 - 17:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:30 - 18:00|
|Sunday||11:00 - 17:00|