Customer reviews of Auto Options Direct Ltd
At Auto Options Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Auto Options Direct Ltd
Based on 42 customer reviews
By Fiona M on 06 January 2020 | Verified purchase
Really helpful and professional throughout , excellent and patient communications throughout whole experience. We will be bsck for sure!! Thank you you deserve the highest of recommendations
A company run by enthusiasts.
By LAP L on 16 November 2019 | Verified purchase
I purchased a BMW M3 coupe from Auto Options Direct. The whole experience was enjoyable and pleasant. It was evident that they were very knowledgeable and enthusiastic about cars. Any initial concerns were dispelled quickly and the M3 was very well presented. On top of that, a very competitive part exchange price was given for my existing vehicle. On the day of collection, all agreed work had been carried out with receipts to prove. Unfortunately, the weather was atrocious on my 200 mile return trip but the car performed flawlessly without a single issue. So a big thank you to Auto Options Direct for being so transparent and honest. I’ll be sure to check your stock when I’m looking for my next car.
Buying my m3 convertable
By tony J on 25 September 2019 | Verified purchase
What a great experience it was buying my m3 convertible they gave you enough time to look round the car without pestering you but where on hand to answer any questions I had about the car and there knowledge was great will defiantly use them again Thanks you sold me a great fun car brings a smile to my face every time I drive it
Buying cars is so stressful ! ... Not this time :)
By jemma R on 28 July 2019 | Verified purchase
Auto Options Ltd created an excellent customer experience from the moment I enquired about their online advert. I met them within 24hrs, and the car was ready for a test drive. They were helpful and informative about the car I was testing, along with some genuine advice about others I had shortlisted. Following the test drive I decided to purchase. A very fair price was given for part exchange of my existing vehicle which was so helpful to avoid additional things to do ! Today, less than a week after the test drive I have collected my new car and part ex'd my old one . On collection they dealt with everything seamlessly. Ownership paperwork, tax requirements, warranty info, new MOT. After the test drive Auto Options also offered to work on a small dent and paint scratch as part of my purchase and as promised, today it looked pretty much good as new. My VW Bug was ready to go ! .. This was by far my best car purchasing experience - ever ! Thank you :)
Top class dealer
By lorraine S on 13 March 2019 | Verified purchase
Honestly in 30 plus odd years of buying cars from dealers I have never had such top class service. GARY was a real pleasure to deal with. From start to finish - beautiful Mecrdes - excellent communication, have no doubts that any after sales advice we need will be happily supplied (although I really don't think it will be needed) all round nice guy. You won't regret visiting the showroom.
No better dealership....anywhere
By Les F on 28 January 2019 | Verified purchase
Rob and Gary, yes you feel first name terms are appropriate, are just the nicest guys you could ever do business with. Good price for both the car we bought and the car we part exchanged and they did everything for the sale on site, drove away fully taxed and insured within a very short space of time, even got a discount on an extended warranty! Well worth the 450 mile, 10 hour drive. VERY highly recommended. Despite the distance, they will be first on my list if I swap cars in the future.
By Olivia S on 06 January 2019 | Verified purchase
Had a great experience with this company. A lovely friendly team. The customer service care is implacable I couldn’t fault it. Would highly recommend!!
Bought an BMW3
By Ravdeep S on 13 December 2018 | Verified purchase
Absolutely amazing experience!!!!! Never felt so comfortable purchasing a vehicle!!!! Wont go anywhere else!!!!! Loving my M3!!!!! If your looking for a decent car with amazing customer service, this is the place to go!!!!!! A*********
By Christopher P on 18 November 2018 | Verified purchase
From start to finish an excellent experience and was just first class. The salesman met all our requirements from initially sending more pictures, video of car and documents, to showing us around and offering constructive advice on our purchase before even seeing the car. This allowed us to make the 60mile journey to view and test drive the car. When I picked the car up the salesman met me from the railway station and drove me to the garage. Upon arriving home we experienced trouble in locking the car due to a faulty alarm arming system. This again was promptly rectified by phone within a few hours of first notification to them by phone. I truly recommend this garage for first class service.
They were great and really easy to deal with
By Stephen S on 17 November 2018 | Verified purchase
Auto Options Direct restored our faith in the used car trade after a recent 'supermarket' being processed experienced. They were really easy to deal with. Wouldn't hesitate to recommend them. Cheers
Auto Options Direct Ltd
- 07701 012290 01252 878331
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|Monday||09:00 - 18:00|
|Tuesday||09:30 - 17:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:30 - 18:00|
|Sunday||11:00 - 17:00|