Customer reviews of Auto Options Direct Ltd
At Auto Options Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Auto Options Direct Ltd
Based on 38 customer reviews
Buying cars is so stressful ! ... Not this time :)
By jemma R on 28 July 2019 | Verified purchase
Auto Options Ltd created an excellent customer experience from the moment I enquired about their online advert. I met them within 24hrs, and the car was ready for a test drive. They were helpful and informative about the car I was testing, along with some genuine advice about others I had shortlisted. Following the test drive I decided to purchase. A very fair price was given for part exchange of my existing vehicle which was so helpful to avoid additional things to do ! Today, less than a week after the test drive I have collected my new car and part ex'd my old one . On collection they dealt with everything seamlessly. Ownership paperwork, tax requirements, warranty info, new MOT. After the test drive Auto Options also offered to work on a small dent and paint scratch as part of my purchase and as promised, today it looked pretty much good as new. My VW Bug was ready to go ! .. This was by far my best car purchasing experience - ever ! Thank you :)
Top class dealer
By lorraine S on 13 March 2019 | Verified purchase
Honestly in 30 plus odd years of buying cars from dealers I have never had such top class service. GARY was a real pleasure to deal with. From start to finish - beautiful Mecrdes - excellent communication, have no doubts that any after sales advice we need will be happily supplied (although I really don't think it will be needed) all round nice guy. You won't regret visiting the showroom.
No better dealership....anywhere
By Les F on 28 January 2019 | Verified purchase
Rob and Gary, yes you feel first name terms are appropriate, are just the nicest guys you could ever do business with. Good price for both the car we bought and the car we part exchanged and they did everything for the sale on site, drove away fully taxed and insured within a very short space of time, even got a discount on an extended warranty! Well worth the 450 mile, 10 hour drive. VERY highly recommended. Despite the distance, they will be first on my list if I swap cars in the future.
By Olivia S on 06 January 2019 | Verified purchase
Had a great experience with this company. A lovely friendly team. The customer service care is implacable I couldn’t fault it. Would highly recommend!!
Bought an BMW3
By Ravdeep S on 13 December 2018 | Verified purchase
Absolutely amazing experience!!!!! Never felt so comfortable purchasing a vehicle!!!! Wont go anywhere else!!!!! Loving my M3!!!!! If your looking for a decent car with amazing customer service, this is the place to go!!!!!! A*********
By Christopher P on 18 November 2018 | Verified purchase
From start to finish an excellent experience and was just first class. The salesman met all our requirements from initially sending more pictures, video of car and documents, to showing us around and offering constructive advice on our purchase before even seeing the car. This allowed us to make the 60mile journey to view and test drive the car. When I picked the car up the salesman met me from the railway station and drove me to the garage. Upon arriving home we experienced trouble in locking the car due to a faulty alarm arming system. This again was promptly rectified by phone within a few hours of first notification to them by phone. I truly recommend this garage for first class service.
They were great and really easy to deal with
By Stephen S on 17 November 2018 | Verified purchase
Auto Options Direct restored our faith in the used car trade after a recent 'supermarket' being processed experienced. They were really easy to deal with. Wouldn't hesitate to recommend them. Cheers
Stress free purchase
By Garry P on 22 October 2018 | Verified purchase
I bought a Jaguar XKR from Auto Options Direct and found them very friendly helpful and nothing was to much trouble. The car was presented well and very good value for money, I will certainly be recommending them to family and friends.
Audi S5 V8
By KRISTIAN H on 19 October 2018 | Verified purchase
What a wonderful experience. A knowledgeable team, very helpful and never felt pushed or under pressure to buy. They have a great selection of sports cars and have clearly only chosen the very best examples. All in all, a very trustworthy business and one I will return to for future purchases. Forget all your preconceived ideas of car dealers and go and visit these guys for a refreshing car buying experience. Thank again
Our purchase of a Maserati Granturismo
By Danny S on 01 September 2018 | Verified purchase
I would thoroughly recommend these guys, no pressure sales and all the info upfront, our Maserati was well prepared and I believe excellent value for money! This is the garage you could recommend a novice buyer and be assured he or she will be well looked after. Big thanks to you both!
Auto Options Direct Ltd
- 07701 012290 01252 878331
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|Monday||09:00 - 18:00|
|Tuesday||09:30 - 17:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:30 - 18:00|
|Sunday||11:00 - 17:00|